Within 72 hours of the submission of your claim, a Circle J Club verify the lower rate, we may request additional information and documentation (such as a screenshot) from you in order to confirm the lower online rate. Please keep copies of all documentation supporting your claim.

Upon verification of eligibility and documentation for your claim, Circle J Club will send you a confirmation email notifying you that a refund and credit will be issued. Refunds will only be issued to the credit card account charged for the original booking. Circle J Club courtesy credits will only be issued to the customer account under which the qualifying booking was confirmed and must be applied toward a reservation on Circle J Clubwithin one (1) year from date of issuance.

If you would like to speak with a Circle J Club Travel Concierge please contact us at (877) 681-4170.

Best Rate Guarantee Claim

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The unit decks and picnic deck at Circle J Club will be closed until further notice. We apologize for any inconvenience this may cause. We also encourage you to please contact us in advance of your stay should you have any questions or concerns.